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Buzzozo

AI lead capture into your CRM

AI lead capture helps turn a website conversation into an enquiry your team can act on. We set up the questions, the details to collect and the route into your CRM. The aim is to keep the customer request and its next step together, so your team can follow up with context.

Collect what your team needs

A visitor might need a quote, a booking or a call back. We agree the details that matter for that request, such as their service, area and preferred contact method.

The assistant should explain what it is doing and offer a person when the request needs human judgement. We test the handover with sample enquiries before it is used.

Give each enquiry a next step

We map the enquiry fields to your CRM and agree where each request should appear. The conversation gives your team context when they reply.

If you use BuzzozoHub, we can discuss how lead capture fits your existing customer process. For another CRM, we check the connection before agreeing the work.

Common questions

What does an AI lead capture assistant collect?

We agree the fields around your customer process. These can include a name, contact details, the service requested and the information your team needs to respond.

Can website enquiries go into my existing CRM?

We assess your CRM and its connection options first. The agreed setup defines which details go across and where your team will find them.

Can a customer speak to a person?

We set a clear handover route for questions the assistant should not answer or when a customer asks for a person.

How do you check that lead capture works?

We test sample enquiries from the website to the CRM, check the saved fields and confirm the next step your team will see.

Put AI to work in your business.

Tell us what customers ask, where enquiries arrive and which jobs take up your day. We can discuss a useful place to start.