AI for healthcare that keeps your front desk moving.

Reception teams answer the same questions every day. Where do I park? Do you see children? How do I register? An assistant can answer these from information you approve. Your team keeps every conversation that needs clinical judgement.

It suits private clinics, dental practices, physiotherapists, therapists and other practices with a busy front desk. See our websites for clinics, websites for therapists and AI chat assistants.

Example workflow, not a client case: someone asks a physiotherapy clinic whether it treats running injuries and opens on Saturdays. The assistant answers from the clinic's approved service list and hours. It asks for a name, phone number and preferred callback time, then passes the request to reception.

Now say the same person describes chest pain and asks what to do. That is outside the approved information, so the assistant gives no assessment. Its set reply says it cannot help with medical questions. It tells them to call 999 in a life-threatening emergency, or to use NHS 111 if they need medical help now.

Try the website and enquiry assistant free for 14 days, with no card needed. Cancel any time.

• No diagnosis, triage, treatment suggestions or reading of test results.
• No access to patient records or clinical systems.
• No symptoms, medical history or test results asked for in the chat. Patients are asked not to share them.
• Every health question goes to a person, NHS 111 or 999.
• A named person on your team reviews escalations and the answers it gives.

The ICO lists data concerning health as special category data, which UK GDPR treats as more sensitive. The MHRA says many software and AI products in health and social care are regulated as medical devices in the UK.

These boundaries are how we set the assistant up. Your clinicians stay responsible for clinical care, and your practice for its data protection.

• Approve the practice information it can use: hours, location, services and booking routes.
• Agree the set reply for medical questions and emergencies, naming 999 and NHS 111.
• Decide the few details an enquiry needs, such as name, contact preference and a general reason.
• Name the person who reviews conversations and receives callback requests.
• Test it with routine questions, unclear requests and questions about symptoms before launch.
• Decide who can see enquiry records and when they are removed.

You get a website built around your practice, Buzzozo cloud hosting, ongoing changes and support, and an AI chat assistant with a monthly usage allowance. We set it up from the information you approve.

A custom small-business website from a UK agency typically costs £2,000–£7,000 for the design alone. Ongoing hosting, changes and support need their own scope. That range is a guide, not a quote for your project. The published guide did not state VAT treatment; we read it on 29 October 2026.

Website plan: £149/month. Start with a 14-day free trial, no card needed, cancel any time. See the Website plan for the full service.

Online booking systems, practice-software connections and custom automations are separate work. We agree the scope before building them. The assistant does not replace your reception team or your clinicians. Read more about AI for your business.