Service questions
Explain your practice areas, opening hours and published starting fees using information your firm approves.
AI for law firms.
Your team stays in charge.
AI for law firms can help with enquiries and everyday admin, with human review and never legal advice. Buzzozo builds your website and sets up an assistant around the service information you approve. It collects callback requests while your team handles advice, client acceptance and the next step.
Website £149/month excluding VAT where applicable
No card needed. Cancel any time.
Keep routine enquiries moving
Callback requests
Collect a name, contact details and preferred time. Your staff confirm availability before any appointment is agreed.
Enquiry summaries
Give your team the reason for the enquiry so they can decide who should respond.
Human review belongs in the process
Your firm chooses the approved answers and the point where an enquiry passes to a person. Start with a narrow scope. Review representative questions before launch, including requests for advice and urgent help.
The assistant must pass questions about rights, legal deadlines, case strategy and likely outcomes to your team. It does not accept clients, carry out conflict checks or confirm that your firm can act.
Make clear when visitors are speaking to an assistant. Ask for basic contact details and a short reason for the enquiry. Keep sensitive documents and detailed case histories out of public chat.
A clearer handover for your reception team
Illustrative enquiry: a visitor asks whether your firm handles residential conveyancing and requests a call tomorrow afternoon. The assistant explains your approved service information and collects their contact details.
If they ask what a contract clause means, that question goes into the handover for a person to review. Your staff confirm the call and decide what information to request through your usual process.
Your website and its care, handled together
The Website plan is £149/month, excluding VAT where applicable. Custom design, managed hosting, changes and support come together, so your firm has one team looking after the website.
Your AI chat assistant includes a monthly usage allowance, with top-ups available. Bespoke integrations and internal document workflows need a separate scope. We agree those requirements before work starts.
Try the website free for 14 days. No card needed. Cancel any time.
See the Website plan or explore website design for law firms.
Questions from law firms
Does the assistant give legal advice?
No. It answers administrative questions using facts your firm approves. Questions about rights, case strategy, legal deadlines or likely outcomes go to your team.
What does human review mean?
Your firm approves the information used to answer service questions. A person reviews enquiries before giving advice, accepting a client or confirming an appointment.
Can it confirm an appointment?
It collects a preferred time and contact details. Your team checks availability and confirms the appointment. Calendar integrations are scoped separately.
Should visitors share case documents in chat?
No. Ask visitors for basic contact details and a short reason for getting in touch. Keep documents and sensitive case information in your firm’s approved process.
What is included in the Website plan?
The Website plan is £149/month, excluding VAT where applicable. It brings custom design, managed hosting, changes, support and an AI chat assistant together. The assistant has a monthly usage allowance; top-ups are available.
Can it replace our case management system?
No. This is enquiry and website admin support. Your existing matter records, conflict checks, identity checks and client onboarding stay with your firm.
Can we try it before paying?
Yes. Start with a free 14-day trial, no card needed. Cancel any time. We agree your enquiry process and review points before you use it with visitors.
Your law firm website, with AI that knows its limits.
Tell us which enquiries your firm handles and who should review them. Please leave out confidential case information. Call us on 020 3282 5353.
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